About Us

At Refresh Pool Company, we keep things simple—take care of people, do the work right, and treat every backyard like it matters. For us, this business isn’t just about pools. It’s about serving our neighbors in Dallas with honesty, respect, and consistency.

We’re a Christ-centered company, and that shapes how we operate every day. It shows up in how we treat people, how we communicate, and how we take responsibility for our work. We don’t take shortcuts, and we don’t hide behind excuses.

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Why We Started Refresh

We started Refresh because we kept seeing the same thing across the industry—missed appointments, poor communication, and homeowners left in the dark about their own pools.

It didn’t sit right with us.

So we built something different. A company focused on doing what we say we’ll do, showing up consistently, and treating people fairly. Nothing fancy—just solid work and honest communication.

That’s still how we run things today.

Our Mission

Our goal is pretty straightforward: make pool ownership easier and less stressful so you can actually enjoy your backyard.

We believe trust is built over time, not claimed up front. That’s why we focus on doing the basics really well.

Honesty is Our Policy

If something doesn’t need to be done, we’ll tell you. No pressure, no upselling.

Communication is Key

You’ll always know what’s going on with your pool. We send updates, photos, and real information after each visit.

Doing Things the Right Way

We care about quality. Our team is trained, detail-oriented, and committed to leaving things better than we found them.

Our Team

Drew Stephenson

Drew is native to East Dallas and has been in the pool industry for over a decade. He grew up helping with his father’s work before deciding to start Refresh Pool Company. His goal was simple—build something better than what he saw across the DFW pool industry, with a focus on consistency and integrity.

Matthew Knowlton

Born in Germany and raised in Colorado, Matthew brings a mix of business experience and an adventurous mindset. He made the move to Texas to start fresh and build something meaningful. Outside of work, he enjoys nature and travel—and he even competed in Beast Games, finishing in the top 1% and tying for 23rd out of 2000.

Nathan Vite

Nathan is a kind, hardworking technician who values integrity and clear communication. He takes pride in hands-on technical work and doing things the right way. Outside of work, he enjoys reading, hiking, dancing, and video games. Most of all, he values time with his wife and meaningful connection with others.

Justin Shipman

Justin is a military veteran who brings discipline, focus, and determination to his work. He’s currently pursuing a nursing career and stays active through running. He’s also involved in New St. Peters Church, where he stays connected to his faith and community here in Dallas.

Santiago Monjaras

Santiago is a self-proclaimed pop culture nerd who enjoys superhero and action movies, anime, and video games. He loves spending time competing and hanging out with friends and family. He’s also a devoted Christian and serves in the media ministry at his church, The Door. He values teamwork, problem-solving, and bringing positivity to the people around him.

Micah McCabe

Micah was born the 10th of 13 children and grew up with a strong sense of family and connection. He loves nature, outdoor activities, and staying active through sports and fitness. More than anything, he values quality time with others and is deeply grateful for the life God has given him.